111bat Privacy Policy
111bat takes the utmost care to protect your personal information. This policy explains how we collect, use, and store your information.
This Privacy Policy (hereinafter referred to as the "Policy") applies to the 111bat platform and is effective across our website, applications, and all related services. By registering on 111bat or using our services, you are deemed to have agreed to the terms of this Policy.
We respect your privacy and maintain the highest industry-standard security measures to protect your personal information. This Policy has been prepared in accordance with applicable laws in Bangladesh and general data protection standards.
1. What Information We Collect
111bat collects your information in various circumstances. Below is a breakdown of the categories of information collected:
1.1 Registration and Identity Information
- Full name, date of birth, and age verification details
- Email address and mobile number
- Username and password (stored in encrypted form)
- National ID (NID) or passport number — required for identity verification
- Current address
1.2 Financial Information
- bKash, Nagad, Rocket, Upay, or bank account details — for transaction processing purposes only
- Deposit and withdrawal transaction history
- Bet amounts and outcome details
1.3 Technical Information
- IP address and geographic location
- Browser type, operating system, and device information
- Information obtained from cookies and web beacons
- Site access and usage logs
1.4 Communication Information
- Messages sent via live chat or email
- Customer support requests and responses
2. Purpose of Information Collection
111bat collects and uses your personal information for the following purposes:
- Account Management: To create, verify, and maintain your account.
- Service Delivery: To process betting, gaming, and financial transactions.
- Age Verification: To confirm the user's age — only those aged 21 or above may use the service.
- Fraud Prevention: To prevent account fraud, money laundering, and other criminal activities.
- Customer Support: To resolve your issues and answer your questions.
- Promotional Communications: To send you information about bonuses and offers with your consent.
- Service Improvement: To improve site functionality and user experience.
- Legal Obligations: To comply with applicable laws and regulations.
3. Information Storage and Security
111bat uses industry-standard technology to protect your information. Our security measures include:
- SSL Encryption: All data transfers are protected by 256-bit SSL encryption.
- Secure Servers: Your information is stored in secure data centers with 24/7 monitoring in place.
- Access Control: Only authorized personnel may access user information.
- Password Hashing: Your password is not stored directly; only an encrypted hash is retained.
- Regular Security Audits: Regular security assessments are conducted to identify system vulnerabilities.
The data retention period is determined based on service requirements and legal obligations. Even after an account is closed, information may be retained for a specified period as required by law.
4. Sharing Information with Third Parties
111bat may share your information with trusted partners in specific circumstances. However, this is never done for commercial sale purposes.
4.1 Who Information May Be Shared With
- Payment Processors: bKash, Nagad, Rocket, Upay, and banking partners — to complete transactions.
- Game Providers: Providers such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, and Spribe — for game operation.
- Technology Services: Cloud hosting, cybersecurity, and analytics partners.
- Legal Authorities: In cases involving court orders or legitimate legal investigations.
4.2 What Is Never Shared
- Sale to advertisers or marketing agencies
- Transfer to unauthorized third parties
- Use for any promotional purpose without the user's consent
When information is shared with third parties, strict non-disclosure agreements (NDAs) are in place with them. They are also bound to follow the same standard of data protection.
5. Cookies and Tracking Technologies
The 111bat website uses cookies and similar tracking technologies to improve your experience and monitor site performance.
5.1 Types of Cookies
- Essential Cookies: Required for login sessions, security, and basic functionality.
- Functional Cookies: To remember your preferences and settings.
- Analytics Cookies: For monitoring site usage and making improvements.
You may disable cookies from your browser settings. However, this may limit some site functionality. By continuing to use the site, you are considered to have given your consent to our cookies policy.
6. User Rights
You have certain rights over your own information. 111bat respects these rights and provides the means to exercise them:
- Right to Access: You may request to know what information we hold about you.
- Right to Rectification: You may request that we correct inaccurate or outdated information.
- Right to Erasure: In certain circumstances, you may request that your information be deleted (subject to legal limitations).
- Right to Restrict Processing: You may limit the use of your information for specific purposes.
- Right to Opt Out of Promotional Communications: You may opt out of marketing messages at any time.
- Right to Data Portability: You may request a copy of your information in a machine-readable format.
To exercise these rights, send an email to [email protected] or contact our support team via 24/7 live chat. We will endeavor to respond within 30 business days.
7. Protection of Minors' Information
111bat strictly refrains from providing services to anyone under the age of 21. Our platform does not collect personal information from children or minors under any circumstances.
Age verification is mandatory at the time of registration. If we become aware that information from a minor has been collected, it will be deleted immediately and the associated account will be closed. If a parent or guardian suspects their child has registered on this platform, please contact us immediately.
8. Policy on Data Breaches
In the event of a data breach, 111bat will act swiftly and responsibly:
- An initial investigation will begin within 72 hours of the incident being identified.
- Affected users will be notified as quickly as possible via email or message.
- The nature of the breach and potential risks will be explained.
- The necessary technical and organizational measures will be taken to limit the damage.
If you notice a data breach or suspicious activity, report it to [email protected] or contact us via 24/7 live chat.
9. Policy Changes and Updates
111bat reserves the right to change or update this Privacy Policy as needed. In the event of changes:
- The "Last Updated" date at the top of the Policy will be changed.
- For significant changes, a notification will be sent to the registered email address.
- Continued use of the site after changes will be considered acceptance of the new Policy.
It is therefore recommended that you review this page on a regular basis.
10. International Data Transfers
111bat operates an internationally compliant platform. In some cases, your information may be stored or processed on servers outside Bangladesh. In such cases:
- Data transfers are always completed via SSL encryption.
- Third-party servers follow international data protection standards.
- Contractual safeguards are in place to ensure the security of the data.
11. Responsible Gaming and Use of Information
111bat prioritizes responsible gaming. User information supports our responsible gaming program:
- To identify unusual betting patterns and provide assistance where needed.
- To action requests for self-exclusion or deposit limit settings.
- To monitor and prevent problematic gambling behavior.
To learn more about responsible gaming, visit our Responsible Gaming page.
Contact Us
If you have any questions, complaints, or requests regarding this Privacy Policy, please contact our support team. We are available 24/7 via live chat in Bengali.
Related pages: Terms and Conditions • Responsible Gaming • FAQ